Clinical Care Supervisor (PCN 322)
Work Hours: 0800-1630
The Clinical Care Supervisor is a Registered Nurse. She/he supervises home health services to homebound patients in their place of residence in accordance with attending physician orders and plans of care and strives to provide the highest quality of care. The Clinical Care Supervisor fulfils the role of “Clinical Manager” as per the CMS Conditions of Participation and is available at all times during operating hours (or appoints a similarly qualified alternate) and participates in all activities relevant to professional services furnished, including the development of qualifications and assignment of personnel. The Clinical Care Supervisor is the alternate Agency Administrator that has been appointed by the Administrator and BOD.
NATURE AND SCOPE: The position of the Clinical Care Supervisor position is an exempt position. The individual in this position understands, communicates, and supports the overall goals with the Director of Home Health Services while coordinating the activities of Home Health Programs to assure these goals are met. This individual must be self-directed and willing to accept the responsibility of managing and educating the department, management and medical teams, and our community agencies/facilities. The Clinical Care Supervisor is responsible for: a.) Establishment, revising, and implementation of evidence-based practice with updated policies and procedures and b.) Functioning as a resource and maintaining/providing a level of care in accordance with state and federal regulations. The Clinical Care Supervisor reports to the Director of Home Health Services.
KNOWLEDGE AND EXPERIENCE:
- Current Alaska Registered Nurse
- Three to five years of experience in health care/home care, preferred.
- Two years’ experience in a supervisory position, preferred.
- Knowledge and ability to apply community health principles and practices.
- Knowledge of Agency policies and procedures.
- Ability to supervise, guide and develop skills and performance of service personnel.
- Ability to exercise independent judgment.
- Ability to work with individuals.
- Ability to enlist cooperation of many people in furthering a program.
- Ability to assist in evaluating personnel a minimum of one time per year.
- Monitors probationary period for new employees.
- Ability to deal effectively with high levels of stress.
SUBORDINATE ACTIVITIES: This position may supervise up to 12 employees.
CONTACTS: The Clinical Care Supervisor communicates directly with the Director of Home Health Services, Physicians, SPH and home health staff, other community health care agencies, and other department managers.
- Participates in developing standards which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with the Administrator for seeing that standards are met.
- Participates in discharge planning with Hospital
- Clinical review of documentation.
- Participates in developing objectives for Agency.
- Is responsible for seeing that objectives are implemented.
- Consults with the Administrator to determine a staffing pattern which will accomplish stated objectives and promote maximum level of utilization of health personnel.
- Participates in recruiting, hiring, evaluating and disciplinary action of clinical personnel.
- Participates in planning for the orientation of new employees. Conducts selected orientation classes.
- Plans and arranges for consultation needs of staff; prepares and maintains current policies and procedures which meet Medicare, Medicaid, accrediting bodies, state, etc. laws and implements such; revises concurrently.
- Displays a willingness to support the policies and procedures and uses appropriate channels for change of such policies; establishes criteria and procedures for selection, promotion and termination of employment of service personnel.
- Participates in establishing the functions and qualifications for each service position; coordinates interdisciplinary team services:
- Assures ongoing assessment of patient/family needs and implementation of interdisciplinary team plan of care.
- Assures physician approval of plans for continuity of medical care.
- Provides individual or group support concerning job related stress or issues.
- Organizes the Agency to delineate and delegate authority, functional responsibility, lines of relationship and communication to provide safe and therapeutically effective service.
- Participates in coordinating Agency's services with services of other community agencies.
- Serves on QAPI committee.
- Participates in studies and research and other administrative functions as assigned.
- Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation and job performance.
- Observes confidentiality and safeguards all patient related information.
- Accepts responsibility for regular attendance and punctuality, fulfills job requirements without regard to time involved.
- Serves as a resource person to employees.
- Develops a cooperative relationship and communicates effectively and professionally with the physicians.
- Investigates and reports any problem relating to patient care or conditions which might harm the patient and/or employee well-being.
- Immediately reports any accident, incident, lost articles or unusual occurrence to the Administrator.
- Attends pertinent continuing education programs other than routine in-services and shares information with staff.
- Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.
- Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
- Responsible for overseeing development of indicators with appropriate data collection, aggregation and analysis, taking action and reporting results according to Agency's PI plan.
- Provides on-call coverage as needed.
- Ensures that patients’ plans of care are developed, implemented and evaluated.
- Conducts monthly patient case conferences. Assists with in-services, staff meetings as needed; participates in community education projects.
- Ensures that all necessary supplies and equipment are available.
- Serves as the alternate agency Administrator as needed.
- Is available at all times during all operating hours; may designate a qualified temporary replacement if he/she will not be available.
- Ensures compliance with federal, state, accrediting bodies, local and Agency policies in all patient care aspects of the Agency.
- Oversees staffing and visit assignments, coordinating patient care, coordinating referrals, and assuring the development, implementation, and updates of the individualized plan of care.