PATIENT ACCOUNT REP I - CUSTOMER SERVICE
Work Hours: 8
STARTING SALARY: $22.93 - $23.98/hr and up, depending on experience; PLUS shift differentials
EXCELLENT BENEFITS: Health/Medical, Dental, Vision, $2,000 Health Reimbursement Account, Company Sponsored Life Insurance, Generous Paid Time Off/Vacation Time and Sick Time, Bereavement Leave, 8 Paid Holidays Per Year, Health & Wellness Reimbursement, Annual Retention Bonus, 403b Retirement Plan, Student Loan Forgiveness, Tuition Reimbursement, In-House Workout Facility and much more!
This position is at our Homer Medical Center located on Bartlett St. Provision of excellent customer service to our customers, employees, visitors and vendors while maintaining positive community relations and performing the duties of the Switchboard Operator and Front Desk reception. The Customer Service Representative must be able to communicate effectively and pleasantly both on the phone and in person.
KNOWLEDGE AND EXPERIENCE:
The Customer Service Representative position requires the incumbent possess the minimum of a high school diploma and two to three years of experience in computerized hospital patient accounts is preferred. This individual should be able to operate such general office machines as a typewriter, computer, adding machine by touch, photocopier, FAX and multi-line switchboard phone system. This position must present a professional appearance, deal courteously and respectfully with patients, be able to learn and follow established departmental policies, be able to perform work with attention to detail, be able to maintain accurate records and be able to contribute to a pleasant, positive working environment.
The Patient Financial Services Department provides reception, registration, billing, collections and receipting functions for the hospital.
South Peninsula Hospital is a 22 bed critical access hospital (CAH) located on the southern end of the Kenai Peninsula. There is a 28 bed long term care facility attached to the hospital.
Homer, Alaska, is a seaside town nestled on the shores of beautiful Kachemak Bay, offering breathtaking views of glaciers, mountains and wildlife. If you are looking for community, adventure, culture, scenery or solitude, you'll find all of that and more here!
We offer highly competitive wages and benefits including: health/dental/vision/life insurance, 403b retirement plan, health and wellness reimbursement, loan forgiveness, generous paid leave and relocation bonus (for applicable applicants). Apply today!