QUALITY ASSURANCE AND INTAKE COORDINATOR (PCN 1132)
Work Hours: 8:00 am - 4:30 pm
WORK SCHEDULE: Monday through Friday 8:00 am - 4:30 pm with occasional call.
The Home Health Quality Assurance (QA) and Intake Coordinator is a Registered Nurse. They are responsible for managing all aspects of patient intake, establishing and maintaining relationships with customers and referral sources, responding to customer requests and concerns, managing the insurance verification and authorization process, and scheduling of visits. They are responsible for overseeing all aspects of home health’s Quality Assurance Performance Improvement (QAPI) program. This nurse will work collaboratively with and provide direction to staff in the delivery of quality services.
NATURE AND SCOPE:
The position of the QA and Intake Coordinator is a confidential, non-exempt position. Their role will be to audit patient charts, review Oasis data & field staff's clinical notes in the Home Health electronic medical record (EMR) system to ensure completeness & timeliness per Medicare guidelines. Their role is also to evaluate patients referred to home health services and determine the type of services to needed. Interviews the patient and family to determine appropriateness for services. Ensures all patients visits are scheduled within prescribed discipline and visit frequency requirements. This role will also assist with implementing add-on/additional features in agencies EMR. This will include creating templates for clinicians to utilize, setting up and updating the progress to goals feature in EMR. This position will be cross-trained as a field RN and may work in the field as needed to meet the needs of the department and patients. The Home Health QA and Intake Coordinator reports to the Director of Home Health.
KNOWLEDGE AND EXPERIENCE:
- Valid State issued Registered Nurse license
- Maintains BLS certification
- Valid Driver’s license and maintain vehicle liability insurance in accordance with Alaska state law.
- 2 years of experience in home health with Medicare patients and OASIS documentation, preferred.
- 2 years recent clinical nursing experience.
- Knowledge and ability to apply community health principles and practices.
- Must be highly organized
- Strong clinical knowledge and background
- Ability to set objectives and develop action plans.
- Must have positive and professional skills, excellent communication and interpersonal skills.
- Demonstrate computer knowledge and skills
- Ability to use Microsoft Word, Excel & Outlook
- Knowledge of Agency policies and procedures.
- Ability to exercise independent judgment.
- Ability to work with individuals.
- Ability to enlist cooperation of many people in furthering a program.
South Peninsula Hospital is a combined 22-bed acute care critical access hospital aligned with a 28-bed long- term care facility located at the southern end of the Kenai Peninsula. This position requires prolonged sitting, stooping and walking. Persons in this position may be subject to paper cuts, environmental issues, eye strain and falls. Generally, physical demands are light-moderate and most work is performed indoors, but associated with traveling in a vehicle. Work hours may fluctuate based on the demands of the work. Work may be indoors in the home health office as well as out in the field as needed.